Título: Knowledge generation and utilization in wiki supported teamwork – An experiment
Autor: Kasa, Richard; Heidrich, Balazs
Resumen: [EN] With the rapid advance of communication technologies and the free-flow of
information, the concept of collaboration extends beyond physical locations
and time zones in the form of virtual teams that are globally connected. This
study considers how modern Web 2.0 based collaborative technologies
(wikis) relate knowledge creation and utilization in student groups and aims
to find out if these collaborative technologies are better suited to tasks
requiring extensive asynchronous collaboration in an educational setting. To
perform controlled experiments a sample of student teams that have worked
in technologically and demographically diverse groups was selected, from
which we had 49 experimental and 48 control teams with 193 and 192
participants respectively. We found that wiki technologies do not suit all
kinds of tasks and do not always increase knowledge creation, knowledge
maintenance, problem solving and thus knowledge utilization in team
collaboration.
